BRWL Class Policies
Cancellation/Late Cancel/No-Show Policy
Clients must cancel a class for which they have registered, via the website, by calling the studio, or by emailing the studio (firstname.lastname@example.org) more than 12 hours prior to the class start time in order to unreserve my spot and return the class credit to their account. Classes cancelled 12 hours or less prior to the class start time, will be considered a “late-cancel.” If a client does not show up to a reserved class and do not cancel, it will be considered a “no-show.” BRWL Studio will automatically charge any late-cancel or no-show fees to the credit card on file. Late-cancel is a $10 fee. No-show is a $20 fee.
Private Training Cancellation Policy
Private Training sessions are only refundable if cancelled by calling the studio no later than 5 p.m. local time on the day prior to your session.
Class/Series Expiration Policy
Please note that classes expire. The expiration dates for classes are posted in the description of the class or series of classes on the website. BRWL Studio will honor your class credits until the expiration date.
Class/Series Refund Policy
We do not offer refunds on any Single Classes, Class Packages, Unlimited Memberships, or Workshops. If a class is cancelled, class or series will be refunded back to client’s account. If BRWL Studio no longer offers classes, you will be refunded for any unused classes.
Class/Series Transfer Policy: All Class Packages, Unlimited Memberships, and Workshops are non-transferable. All class credits must be used by the original purchasing client.
Membership contracts are billed on a monthly recurring basis. Contracts have a 2-month minimum commitment. To cancel your membership or skip a month, a 7-day notice is required. Email email@example.com to cancel or skip. Memberships begin on the date of purchase, but can be adjusted to the date in which you take your first class. If you would like to adjust the start date, email firstname.lastname@example.org.
Late Arrival Policy
In fairness to all our clients, available spots will be released 5 minutes before a class
Twelve hours prior to class, clients on the waitlist may be booked from the waitlist by our system, as clients cancel. If you are booked from the waitlist, you are responsible for this reservation and standard cancellation policies apply. If you do not wish to be automatically booked from the waitlist into a class, please remove yourself from the waitlist at least 12 hours prior to class.
BRWL studio Policies
Late Arrival Policy
In fairness to all our clients, available spots will be released 5 minutes before a class begins to the BRWL Studio waitlist.
Early Departure Policy
If you’re planning on leaving early, we kindly request that you tell the instructor ahead of time. The instructor reserves the right to move you to a different spot in class to minimize disruption by an early departure.
Valuables and Personal Property Policy
Clients acknowledge that they have been urged to avoid bringing valuables into the Studio and that BRWL shall not be liable for the loss of, theft of, or damage to personal property, including items left in lockers, bathrooms, studios, or anywhere else in the Studio.
Retail Returns Policy
Unwashed, unworn, and ticketed items can be returned within 30 days of purchase for an exchange or BRWL Studio store credit only. Receipt or proof of purchase must accompany the return in order to process. All accessories and sale items, including but not limited to gloves, wraps, and water bottles, are final sale unless otherwise stated.
If you are under 18, you may register in person for classes under the supervision of a parent or guardian. Minors cannot register online. A parent or guardian must sign a waiver on behalf of a minor before the minor shall be permitted to participate in a class. A minor must be at least 16 years of age to participate in a class.
In order to participate in a class that involves wearing boxing gloves, all participants are required to use wraps. You may purchase wraps at BRWL or you may bring your own.